EXIT INTELLIGENCE FOR ECOMMERCE
Find Out WHY Shoppers Leave Without Buying.
Website analytics tell you shoppers did not buy. SalesLeak tells you exactly WHY. One question. Real answers. Ranked by the sales it is costing you. Not another analytics dashboard. Not another heatmap. Just honest answers from shoppers who were about to leave.
Works With Your Store.
How It Works.
One question. One honest answer.
When a shopper moves to leave your product page without buying, SalesLeak appears and asks one fixed question:
“What is stopping you from buying [product name]?”
No multiple choice. No directed options. No survey flows. Just an open question at the exact moment of lost sale — which is why the answers are so honest.
Most exit surveys tell shoppers what to think. SalesLeak just asks and listens.
AI turns every response into a sales number.
Every response becomes a friction theme.
Stop guessing.
Stop tagging.
Stop watching recordings.
See what’s stopping shoppers from buying — and what it’s costing you.
Know exactly what to fix. And WHY.
Most tools show you data and leave you to figure out what to do. SalesLeak tells you the specific fix for every friction theme — based on what your shoppers actually said, not generic best practice advice.
Shipping cost is blocking $4,440 in sales this month?
SalesLeak tells you to offer free shipping above a threshold — not “consider improving your checkout experience.”
What Merchants Find When They Start Listening.
Running Shoes $120
- Shipping cost
“Shipping is $18 on a $120 shoe. Just not worth it.”
Sales at risk this month $10,800
→ RECOMMENDED FIX
Offer free shipping above $150 — just above your average order value.
Leather Bag $285
- Trust & Reviews
“Only 8 reviews for a $285 bag. I need more confidence.”
Sales at risk this month $9,980
→ RECOMMENDED FIX
Add verified buyer reviews above the fold near the add to cart button.
Wool Crew Neck $85
- Size Uncertainty
“No size guide and I am between sizes. Not risking it.”
Sales at risk this month $4,165
→ RECOMMENDED FIX
Add a size guide and a fit recommendation tool.
Frequently Asked Questions.
Survey tools collect opinions. SalesLeak captures conversion intelligence. The difference is fundamental. Survey tools ask multiple questions, offer directed options, and give you responses to analyse manually. SalesLeak asks one fixed open question at the exact moment of lost sale, automatically clusters the answers into friction themes, ties each theme to a sales at risk number, and tells you the specific fix. You never analyse anything manually. You log in and the work is done. SalesLeak is not a survey tool — it is exit intelligence for ecommerce.
Survey tools collect opinions. SalesLeak captures conversion intelligence. The difference is fundamental. Survey tools ask multiple questions, offer directed options, and give you responses to analyse manually. SalesLeak asks one fixed open question at the exact moment of lost sale, automatically clusters the answers into friction themes, ties each theme to a sales at risk number, and tells you the specific fix. You never analyse anything manually. You log in and the work is done. SalesLeak is not a survey tool — it is exit intelligence for ecommerce.
No. The SalesLeak script is lightweight and loads asynchronously — meaning it never blocks your page from loading. It has no measurable impact on page speed or Core Web Vitals. The widget itself only loads when exit intent is detected, not on page load.
Most listeners start showing meaningful friction themes after 20 to 30 responses. On a product page with moderate traffic that typically happens within 24 to 48 hours of going live. Higher traffic pages can show clear patterns within hours. Lower traffic pages may take a few days. The more responses that come in the more accurate and specific the themes become over time.
SalesLeak works with any ecommerce platform. Install the lightweight script via your store theme footer or Google Tag Manager and it works immediately — no platform-specific integration required. Native Shopify app and WooCommerce plugin are coming soon for one-click installation without touching any code.
Every response is sent to an AI model the moment it arrives. The AI reads the open text, identifies the friction reason behind it, and groups it with similar responses into a theme. It also generates a specific fix recommendation per theme based on the actual language shoppers used. This happens automatically on every response — you never need to prompt it, configure it, or review it manually. The AI is invisible. You just see the results.
Yes. SalesLeak collects only the open text response, the product page URL, and a session identifier. No names, no email addresses, no IP addresses, and no personally identifiable information is collected through the exit widget. All data is encrypted in transit and at rest. Response text is processed by OpenAI’s API for classification — OpenAI does not use API data to train its models. Full details are in our Privacy Policy.
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